Return & Refund Policy

We want you to be completely satisfied with your purchase, but we understand that sometimes things may not meet your expectations. That’s why we offer a 14-day return policy. If you need to return an item, please follow these steps:

How to Return an Item:
1. Contact the Vendor: Reach out to the vendor who sold you the item to notify them that you would like to initiate a return.

2. Prepare the Return: Ship the item back to the vendor in its original condition and packaging within 14 days of receiving it. The buyer is responsible for return shipping costs.

3. Inspection: Once the vendor receives the returned item, they will inspect it to ensure it is still in its original condition and packaging.

4. Refund Process: If the item meets the vendor's return, refund, or exchange criteria, a refund will be issued for the purchase price. Please note that shipping fees and any applicable restocking fees may be deducted from the refund.

Additional Information:
All returns, refunds, and exchanges are subject to the vendor’s approval and must adhere to the policy outlined above.
Tailors Hub may facilitate the return or exchange process, but final decisions rest with the vendor.

Contact Us
If you have any questions or concerns about a return, refund, or exchange, feel free to reach out to the vendor directly or contact us for further assistance, contact us at:
Email: support@tailorshubsa.com
Phone: +27 69 145 6249
Website: tailorshubsa.com / tailorshubsa.co.za / tailorshub.co.za