Privacy Policy

Effective Date: 01 October 2024

At Tailors Hub, we are committed to protecting your privacy and ensuring that your personal information is handled securely.
This Privacy Policy outlines how we collect, use, and protect your information in compliance with South Africa’s Protection of Personal Information Act (POPIA).

1. Information We Collect
We collect the following types of personal information:
- Personal Details: Name, contact details, billing address, and shipping address.
- Payment Information: Credit card details, banking information (collected by our payment processors).
- Tailor Information: Business name, registration number, tax information, and transaction history.
- Automatically Collected Data: IP address, browser type, device type, and browsing activity through cookies and similar technologies.

2. How We Use Your Information
We use your information to:
- Facilitate transactions on the platform.
- Process payments and refunds.
- Improve user experience and provide customer service.
- Communicate with you regarding your orders, queries, or site updates.
- Comply with legal obligations and enforce our terms.

3. Sharing of Information
We may share your personal data with:
- Vendors (for transaction purposes).
- Payment processors (to handle secure payments).
- Law enforcement agencies (if required by law).
- We will not sell or share your data with third parties for marketing purposes without your consent.

4. Data Security
We implement security measures to protect your data from unauthorized access, including encryption and secure data storage systems.

5. Your Rights
Under POPIA, you have the right to:
- Request access to your data.
- Correct inaccurate information.
- Request the deletion of data when it is no longer necessary.
- Object to data processing for specific purposes.

6. Changes to This Policy
We may update this policy periodically. Any changes will be posted on our website with an updated date at the top of the policy.

Contact Us
For any inquiries, contact us at:
Email: support@tailorshubsa.com
Phone: +27 69 145 6249
Website: tailorshubsa.com / tailorshubsa.co.za / tailorshub.co.za